DO RELATIONSHIPS MATTER IN REAL ESTATE?

DO RELATIONSHIPS MATTER IN REAL ESTATE?

Image result for clipart relationships

I find myself today pondering whether relationships matter, particularly in real estate transactions. We professionals view real estate and home financing by nature as a relationship business because we get pretty personal during those transactions. I know plenty of real estate agents who work with someone and when that someone wants to buy or sell again they don't call them. I experience the same type of behavior sometimes. This makes me ask when someone is looking to buy, sell, refinance a home how important is the relationship with which the person is engaging. 

I am a relationship person. I'm a hard sell, but once I make a decision to go with someone for any service then I'm all in. When I need that service again, then I'm going to call that person back if they delivered what I expected the first time. 

I'm thinking about relationships today because I have a home buyer who shopped the home owner insurance and then decided the person they had been using for a decade or more for home owner insurance, even though they were somewhat higher, was a tried and true source. That relationship matters to this particular home buyer.

This makes me think relationships really do matter. But then, on the flip side, is everyone a relationship person? When we don't work with a client a second or third time then maybe, just maybe, that person is not a relationship person. Maybe they don't need the confidence of knowing they are using someone they KNOW vs taking their chances at a new one time relationship. Maybe we couldn't have done anything different when we had our time in the barrel, but we just value relationships more than some people.

 

The moral of this story is nurture relationships during and after the transaction is complete, do a great job and expect repeat business. If that doesn't happen, then be content in knowing relationships don't matter to everyone. 

 

Comment balloon 2 commentsDora Griffin • September 13 2017 03:46PM
DO RELATIONSHIPS MATTER IN REAL ESTATE?
share
DO RELATIONSHIPS MATTER IN REAL ESTATE? I find myself today pondering whether relationships matter, particularly in real estate transactions. We professionals view real estate and home financing by nature as a relationship business because we get… more
I CAN'T IMAGINE DOING IT WITHOUT YOU.
share
I CAN'T IMAGINE DOING IT WITHOUT YOU. That is what I heard from a buyer I recently helped with a mortgage loan for his first time home purchase. All transactions make us feel really good when they are finished and our client is happy. We always… more
DOES YOUR HOME QUALIFY FOR AN APPRAISAL WAIVER?
share
DOES YOUR HOME QUALIFY FOR AN APPRAISAL WAIVER? What is an appraisal waiver?? An appraisal waiver is when the lender is not requiring an appraisal be done on your property before making a mortgage loan to you. Benefits of an appraisal waiver:… more
HARP LOANS STILL AVAILABLE
share
HARP LOANS STILL AVAILABLE HARP (Home Affordable Refinance Program) refinance home loans are still available and can be a great option for home buyers who have not refinanced their home mortgage and that loan was originated before June 1, 2009. … more
Turmoil in Washington Could Be Good For Rates
share
Turmoil in Washington Could Be Good For Rates Long term interest rates can hit some pretty rough patches. There is always something going on that drives them up or down. This week we've seen some changes because of the turmoil in Washington. The… more
HOW CAN A LENDER OFFER LOW OR NO CLOSING COSTS?
share
HOW CAN A LENDER OFFER LOW OR NO CLOSING COSTS? Home buyers in the market to save money on closing costs often are pulled to the ads or marquees of lenders who offer Low Or No Closing Costs. We have several banks in our area that put out the… more
ALL LENDERS ARE NOT CREATED EQUALLY
share
ALL LENDERS ARE NOT CREATED EQUALLY I recently experienced a situation where the title of this blog "all lenders are not created equally " proved costly to the home buyer. A past client called me about her son who was trying to purchase… more
Searching for a Northern Kentucky Mortgage Broker
share
Searching for a Northern Kentucky Mortgage Broker When searching Google for a Northern Kentucky Mortgage Broker I've noticed several names come up in this category who are not really "brokers". Mortgage brokers have several different… more
Income evaluation and home buying
share
Income evaluation and home buying I've had a couple of experiences recently that have created situations that could easily be avoided. I, like most loan originators and real estate agents, love smooth transactions. We want everyone to walk away… more
DOCUMENTING GIFT FUNDS FOR HOME PURCHASE
share
DOCUMENTING GIFT FUNDS FOR HOME PURCHASE Many folks use gift funds to buy a home these days. Sometimes a gift is absolutely necessary due to available assets and sometimes a family member just wants to be generous. ALL the time it is necessary to… more